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Double Trouble Mutant - Large Scale Mutant Prop | Haunted House Prop NYC | Halloween Prop Store
Double Trouble Mutant - Large Scale Mutant Prop | Haunted House Prop NYC | Halloween Prop Store
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FAQ
FAQ
FAQ – Frequently Asked Questions
1. When will my order ship?
Most orders are processed and shipped within 1–3 business days.
2. How long does delivery take?
Standard U.S. delivery typically takes 5–12 business days. International delivery times may vary depending on the destination.
3. How can I track my order?
Once your order has shipped, you’ll receive a tracking number by email so you can follow your package.
4. Can I change or cancel my order?
Orders can only be changed or canceled before they are shipped. Please contact us as soon as possible if you need assistance.
5. What payment methods do you accept?
We accept major credit and debit cards, PayPal, Shop Pay, Apple Pay, and other secure payment options available at checkout.
6. What if my order arrives damaged?
Please contact us within 48 hours and include a clear photo of the damaged item. We’ll review the issue and arrange a replacement or refund where applicable.
7. What if my package is lost?
If your tracking shows the package as delivered but you haven’t received it, please contact us. We’ll help investigate the delivery with the carrier.
8. Do you ship internationally?
Yes! We ship to most countries worldwide. Delivery times and shipping availability may vary depending on your destination.
Life Size Exclusive
Two heads, one blood-soaked body. This original conjoined-twin horror prop features hand-sculpted heads with sunken, infected eyes and gore detailing from scalp to stump. Dressed in a grimy flannel and wielding a rusted curved blade, Hank & Frank are fully poseable and built for scaring.
Height: ∼6'5" standing
Materials: Latex/fabric clothing, foam-filled/fiberglass/metal stand
Features: Hyper-detailed paint, sewn neck seam, weathered gore, hand-painted blade
Use: Indoor haunts, photo ops, trade show displays
Rent it for your event or own it for permanent collection status.
Security Deposit: $695
Please note: Security deposit is collected separately at pickup or via follow-up contact after order processing. See our FAQ or contact us for deposit details.
Rent Etiquette: Return as-is. Significant or visible damage incurs additional charges.
